Rick's RV

4.9 stars - based on 226 reviews and 228 ratings
★★★★★
4360 W Jefferson St , Joliet, IL 60431
(815) 725-4061

Good Service Visit

★★★★★

- 5 out of 5 - by on Oct 18, 2019

Thank you Marty, Ricky and Tom. We had our first service visit for two issues on a new Jayco and a winterizing request. The work was explained in advance, performed as promised and faster than we expected. We also appreciate the care Ricks takes to saf... Read More

Terrible

★★★★

- 1 out of 5 - by on Oct 18, 2019

If I could leave 0 stars I would. Me and my husband bought a used travel trailer back in June. We told them at Rick's that we where planning on moving to Tennessee and living out of our trailer for a year and a half but we wouldn't be leaving until mid Au... Read More

Bearing Service

★★★★★

- 5 out of 5 - by on Oct 13, 2019

Had our 1987 Coleman camper bearings serviced. Both the service writer, Diane, and the technician, Nick, did the work on the schedule we needed. Much thanks for always being there.... Read More

Outstanding Service

★★★★★

- 5 out of 5 - by on Oct 10, 2019

I had several repairs necessary on my Eagle HT 306 and a short time frame to complete them before my next camping trip. I want to commend Diane in Service and Ricky the technician who did an outstanding job to schedule and complete all the necessary repa... Read More

Emergency Repair

★★★★★

- 5 out of 5 - by on Oct 04, 2019

We have been dealing with Diane and her customer service is phenomenal. ... Read More

New Truck Topper

★★★★★

- 5 out of 5 - by on Oct 02, 2019

We met with Bryan Niedermeyer for a topper for our F350 Dually. Byran sure knows his stuff. He assisted us through the buying process,and we ordered a very nice topper. It was delivered as promised,and installed the next day. The service tech,Joe did a go... Read More

"Took Well Care Of Our Rv And Us"

★★★★

- 4 out of 5 - by on Sep 26, 2019

My husband and I were upset about some issues with our RV. However, when we took our RV in for service we were treated with respect and courteousness. Our RV issues were well taken care of more than expected. We would recommend Rick's RV to our friends a... Read More

"Absolutely Fantastic Service"

★★★★★

- 5 out of 5 - by on Sep 26, 2019

We purchased our 2018 Jayco in Jan.2018. We had some bad problems when traveling with it. When we returned home, we took it to Rick's RV to be fixed or replaced. That was when the first time we met Diane Norton. She was spectacular & informative ab... Read More

Last Minute Service

★★★★★

- 5 out of 5 - by on Sep 20, 2019

After bringing my MH home after a damage claim I had found a couple minor issues still needing attention. Debbie got me in a couple days later knowing I was leaving for a trip in a few days. These issues and another one unrelated we’re all taken care ... Read More

Nice Work

★★★★★

- 5 out of 5 - by on Sep 20, 2019

I really appreciate the work Tom Podlin did on my 2019 Jayco Redhawk. I had some warranty work that needed to be done. Tom did this work with precision and a good eye for detail. I feel that things are now better than new. Thank you Tom. ... Read More
 

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