Rick's RV

4.9 stars - based on 228 reviews and 230 ratings
★★★★★
4360 W Jefferson St , Joliet, IL 60431
(815) 725-4061

Last Minute Service

★★★★★

- 5 out of 5 - by on Sep 20, 2019

After bringing my MH home after a damage claim I had found a couple minor issues still needing attention. Debbie got me in a couple days later knowing I was leaving for a trip in a few days. These issues and another one unrelated we’re all taken care ... Read More

Nice Work

★★★★★

- 5 out of 5 - by on Sep 20, 2019

I really appreciate the work Tom Podlin did on my 2019 Jayco Redhawk. I had some warranty work that needed to be done. Tom did this work with precision and a good eye for detail. I feel that things are now better than new. Thank you Tom. ... Read More

Great Service

★★★★★

- 5 out of 5 - by on Sep 16, 2019

Great service... Read More

Safety Recall

★★★★★

- 5 out of 5 - by on Sep 03, 2019

I bought my Jayco trailer used, but when I got a safety recall from Jayco I contacted Rick's RV & they were fantastic through out the entire process. Dtrantina handled my case from start to finish. She was extremely helpful and went above and beyond with ... Read More

Great Service And Repairs

★★★★★

- 5 out of 5 - by on Aug 29, 2019

Service advisor Diane explained everything that they would do in a clear manner so I understood completely my options. Tech Dwayne performed the necessary repairs flawlessly. Would recommend Rick's RV for their next purchase or service of their RV.... Read More

Outstanding Service

★★★★★

- 5 out of 5 - by on Aug 19, 2019

In the past 4 years I have purchased 2 new Jayco Camp Trailers From Ricks RV. Both transactions went very well due to the skill and knowledge of the staff from the salesman to the sales manager. This past June we were at the NASCAR Race in Joliet during t... Read More

Great Service, Techs, & Staff

★★★★★

- 5 out of 5 - by on Aug 14, 2019

I own a 2002 Starcraft popup camper. When I needed to replace a bent bed end bar for the king bed, Ann in the Parts Dept researched and ordered the part for me and was very helpful too when I needed product for washing the canvas. Last month Service Rep, ... Read More

Excellent Service

★★★★★

- 5 out of 5 - by on Aug 08, 2019

Diane and Tom provided excellent service to my camper, they were attentive and concerned and all of my service needs were well taken care of. I appreciate the communication and fast service thanks for being such a great place and having great employees. ... Read More

Foreman

★★★★★

- 5 out of 5 - by on Aug 08, 2019

This is the 3rd camper we have bought new. We have dealt with pushy high pressure sales people before. We were so impressed with this dealership. They never pressured us, were very professional, and matched the lowest camper price (I compared prices onl... Read More

Above An Beyond

★★★★★

- 5 out of 5 - by on Aug 04, 2019

This young man not only provided us with information on our motorhome but brought it to us as we were unable to get to the dealership. he made sure that our experience with rick's rv was the best. My wife and I would also like to thank Dwayne our service ... Read More
 

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